Privacy Policy
Introduction
This Privacy Policy explains when we collect information about you from our users, including
insider personal information (“PI”), what we collect, why we collect it, how we use it, who we
share it with, where it is processed, how we handle it and your choices and legal rights associated
with this information. Your use of our websites, products, services or other online activities
("Services") constitutes your consent to these practices.
Legislation
PlayzonBet made up of (On Entertainment S.A.C.), cares about the protection and privacy of our
users' personal data. For this reason, we guarantee the absolute confidentiality of the same and
we use them in compliance with the security standards in accordance with the provisions of the
Personal Data Protection Law - Law No. 29733, its Regulations approved by Supreme Decree No.
003-2013-JUS, its amendments and substitutes; hereinafter, the LPDP.
Type of information we collect or receive
You choose to give us certain information when you use our services; That includes:
Personal data about you is considered to be any information that you have provided to us and
any personal data that we can access, physically, orally or electronically, through sources
accessible to the public or from third parties. You are the owner of your data. Therefore, to
guarantee adequate care, we trust that the information you provide us is truthful, exact,
complete and current. To do this, you must keep your information updated, without prejudice
to our updating, validating or supplementing it from legitimate sources in compliance with the
Quality Principle established in the LPDP. Among other data that we can collect for our Data
Bank are: i) your contact information (telephone number, email address); ii) your information
about your residence; iii) your information about payments, deposits and withdrawals; iv) your
transaction history; v) your website usage preferences; vi) your comments about the service and
correspondence with us; and any other legitimate information in accordance with the LPDP. In
addition, when you interact with our website services, we may collect certain traffic and
administrative information, including, but not limited to: i) source IP address; ii) access time; iii)
date of access; iv) web pages visited; v) chosen language; vi) software bug reports; vii) type of
browser used; and any other legitimate information in accordance with the LPDP.
How do we use the information we collect?
The processing of personal data is understood as any operation or technical procedure,
automated or not, that allows the collection, registration, organization, storage, conservation,
elaboration, modification, consultation, extraction, blocking, use, communication by transfer or
by diffusion or any other form of processing that facilitates the access, correlation or
interconnection of personal data.
In accordance with the LPDP, we are legally authorized to use your personal data, in order to
execute the contractual relationship you have with us; We may provide the information to competent public entities if we are required to do so by law. In some cases, we must also provide
your personal information to the authorities in order to carry out a legal, judicial and/or
administrative process, in accordance with the law. The personal data that you freely provide us
will be processed, among others, for the following purposes: i) access and be able to place bets;
ii) verify your score and compliance with the bonus requirements; iii) offer you advertising offers
and information about our products, services and promotions, as well as those of our partners
and allies; iv) provide you with assistance in participating in promotions; v) validate the
processes for deposits and/or withdrawals; vi) provide own services and provide assistance as a
client; vii) ensure the security, identification and verification necessary to handle any of your
online transactions; viii) offer you participation in surveys and/or contests, which, if you wish to
participate, will be completely voluntary; and any other appropriate and reasonable purpose in
accordance with the LPDP.
Period of conservation of personal data
The personal data provided will be kept by PlayzonBet as long as they are no longer necessary
for the purposes for which they were collected. Likewise, they will be kept during the time in
which some type of responsibility may be demanded from PlayzonBet derived from this
relationship with the users, in strict compliance with the provisions of the Law.
Exclusion of liability
PlayzonBet does not assume responsibility for the misuse of the account, either by the owner
or by third parties.
If the user becomes aware of any unauthorized use of his account by third parties, he must notify
it immediately via email: [email protected], in order to suspend the account. However,
PlayzonBet will not be responsible for any losses caused by such an event. In the same way,
adequate support will be provided for the modification and/or updating of personal data prior
to the identification of the owner.
Service providers and third parties
The information you provide us may be transferred to Managers (these are our providers who
process personal data on our behalf, such as courier service, sending communications,
processing operations, etc.) located in Peru and in the abroad, the same ones that provide us
with a particular service. Know your identity in the following link. The personal information
provided by natural persons on our Website will be stored in our User Data Bank. The period of
conservation of this data will be during the time in which you maintain a contractual relationship
with us, your query or claim is attended to, or the required information is provided. Subsequent
to these assumptions, they will be maintained for a total of ten (10) years. After this time, they
will be deleted.
The people and/or providers who have access to your information. They will do so guaranteeing
security and confidentiality, and only for the purposes that have been duly authorized. Keep in
mind that our website may offer links or access to other websites that are not part of our company. We recommend that you carefully review the privacy policies on such web pages as
they may be different from our Privacy Policy.
Rights of Access, Rectification, Cancellation and Opposition
You can request that we address your rights of access, information, rectification, cancellation,
opposition and revocation of the use of your personal data. To do this, you can contact the
following email: [email protected].
Do not forget that you must present your identity document (DNI/CE/Passport) to validate that
you are the owner. If you use a legal representative, they must present a legally valid power of
attorney confirming that they are authorized to exercise any of these rights on your behalf.
• Right of Access (Information): You have the right to be informed about your personal data
included in our databases, the way in which they were collected, the reasons for their
collection and at the request of whom such collection was made, the transfers made, as well
as the conditions and use that we give them. We will provide you with all the information
about the purpose for which your personal data is used, who has access to it, in which of
our databases it is stored, as well as our identity and address as owners of the database and,
if the case, the person in charge of managing your personal data, the national or
international transfers that we make of the same, the mandatory or optional nature of the
responses to the questionnaires that we deliver, the consequences of providing your
personal data and your refusal to to do so, the time of conservation of the same and the
possibility of exercising the rights that the regulations grant you and the means provided for
it.
• Right of Rectification (Update): You can request the update, inclusion or modification of
your personal data when they are partially or totally inaccurate, incomplete, erroneous,
false or outdated. You must specify the data that you want to be
rectified/updated/modified/included, as well as the correction/incorporation that you want
us to carry out and for this you must attach the appropriate supporting documents.
• Right of Cancellation (Deletion): You can request the deletion or total or partial cancellation
of your personal data from our databases if they are no longer necessary for the purpose
for which they were collected, if the term for their treatment has expired or when the
treatment is not carried out in accordance with LPDP. Please note that your cancellation
request will not proceed if you have a contractual relationship with us and your data is
necessary to execute said contractual relationship. Nor will it proceed when we are obliged
to keep your personal data for the periods provided in current regulations or when they are
kept for historical, statistical or scientific reasons in accordance with applicable legislation.
• Right of Opposition: You have the right to object to appearing in our personal databases or
to the management of your Information when you have not authorized its collection,
because it has been taken from publicly accessible sources or when, having given your
consent, you prove the existence of legitimate reasons related to to a specific personal
situation that justifies the exercise of this right.
Likewise, at any time and without prior justification you can ask us that your personal data stop
being used for any of the previously authorized purposes. Keep in mind that your revocation
request will not proceed if you maintain a contractual relationship with us and your data is
necessary to execute said contractual relationship. Nor will it proceed when we are obliged to keep your personal data for the periods provided in current regulations or when they are kept
for historical, statistical or scientific reasons in accordance with applicable legislation.
The ARCO Rights are the rights of Access, Rectification, Cancellation and Opposition. If you
want to exercise any of them in a specific way, you or your representative must fill out an
"ARCO Rights Attention Request" and must present the documents that support your request.
If you consider that your ARCO Rights were not addressed, you can file a claim with the
National Authority for the Protection of Personal Data, by contacting the Parties Desk of the
Ministry of Justice and Human Rights: Calle Scipión Llona 350, District of Miraflores - Lima, in
accordance with the LPDP.
Security
PlayzonBet, where appropriate, those in charge of treatment have the appropriate security
measures and in accordance with the treatment that is going to be carried out, as well as they
will adopt the necessary technical, organizational and legal measures to guarantee the
confidentiality of personal data.
Your information is safe with us. And to prevent mishandling, loss, destruction or unauthorized
access to your data, we have taken the following actions:
• Only authorized people have access to them.
• Your information will be treated with the degree of protection legally required.
In accordance with applicable law, we reserve the right to modify this Privacy Policy at
any time and without prior notice. Any modification will enter into force and will have
effects against users and third parties from its publication on this website. Please check
these terms regularly for any changes that may have occurred. We will always place the
Update date.
Any additional information or information related to your personal data can be
contacted with us at: [email protected]